DIVA 24 Inch Widescreen LCD Touch Display — Class II medical device recall Z-3312-2024
Ongoing recall by Philips North America Llc, reported 2024-10-09, distributed nationwide. If the DIVA touch display generates touch inputs without user interaction, due to possibility of the erroneous
| Recall number | Z-3312-2024 |
|---|---|
| Product type | Medical device |
| Classification | Class II |
| Status | Ongoing |
| Voluntary or mandated | Voluntary |
| Recalling firm | Philips North America Llc, Cambridge, MA, United States |
| Recall initiated | 2024-02-15 |
| Classified | 2024-09-30 |
| Reported by FDA | 2024-10-09 |
| Distributed | Nationwide (US) |
| Countries outside the US | AT, AU, CA, DE, FR, GB, IT, JP, NL, NZ, PT, SA |
| Quantity | 555 units |
| Serial numbers | D0122190G0002, D0122190G0004, D0122190G0005, D0122190G0006, D0122190G0008, D0122190G0009, D0122190G0010, D0122190G0011, D0122190G0012, D0122190G0013, D0122190G0016, D0122190G0017, D0122190G0018, D0122190G0019, D0122190G0020, D0122190G0021, D0122190G0022, D0122190G0023, D0122190G0024, D0122190G0025, D0122190G0026, D0122190G0027, D0122190G0028, D0122190G0029, D0122190G0032 and 475 more |
| Model numbers | 866126, RGD2461AMI |
Product
DIVA 24 Inch Widescreen LCD Touch Display - Used with the Philips PIC iX system central monitoring system. Model: RGD2461AMI Philips Part # 866126
Reason for recall
If the DIVA touch display generates touch inputs without user interaction, due to possibility of the erroneous acknowledgement of a patient alarm, there is a potential for a delay in the detection of a change in a patient condition which prompted the alarm to generate. Although unlikely, this could potentially result in a patient harm.
Machine access
This record, with every extracted code, the verbatim FDA record and provenance, is available from the recall API: GET https://api.data.aroqon.com/v1/recalls/Z-3312-2024. Look up any UPC, UDI, NDC or lot with /v1/recalls/lookup?code=…. API docs · free and paid keys.
Source: U.S. Food and Drug Administration enforcement report via openFDA (CC0). Structured by Data Foundry (recall-structuring@2); last changed 2026-09-26. Not affiliated with or endorsed by FDA. Not medical or legal advice.